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General Terms and Conditions (Online Shop)
§1 Scope of application and general provisions
§2 Conclusion of contract
The prices listed in the online shop include VAT. The prices listed are retail prices plus shipping costs. Shipping will be made free of charge if the order value exceeds EUR 25.
§4 Delivery, retention of title
§5 Right of retention, offset
§6 Transport damage
If goods have obvious transport damage on delivery, the Customer should report such damage immediately, if possible, to the carrier and contact Holmer without undue delay. Failure to report such damage or contact Holmer is without prejudice to the statutory claims of the Customer and their pursuit, in particular on the Customer's warranty claims; however, they assist Holmer in pursuing their own claims against the freight carrier or transport insurance
Unless expressly otherwise agreed, Holmer shall be liable for defects in accordance with the applicable statutory provisions (sections 433 et seq. of the German Civil Law Code [BGB]).
In case of defects, Holmer will discharge the warranty at their choice either by repair or substitute performance (cure).
If the defect cannot be remedied, the Customer shall be entitled to demand - at their choice - a reduction of the purchase price or withdraw from the contract. After a second unsuccessful attempt, the remedy of the defect shall be deemed to have failed, unless indicated otherwise by the nature of the goods or defect or by any other circumstances. In case of repair, Holmer shall not be required to bear the increased costs resulting from the fact that the goods were transported to a location other than the place of performance, unless the transport to such other location is in line with the intended use of the goods.
§9 Choice of law, place of performance and place of jurisdiction